Refund Policy

Your satisfaction is our priority. We offer a hassle-free 30-day refund guarantee from the date of purchase.

Refund Eligibility

To be eligible for a refund, items must be: unused, unwashed, and in original condition with all tags attached. The product must be returned within 30 days of the purchase date.

Non-Refundable Items

The following items cannot be refunded: items showing signs of wear or damage, custom-made or personalized products, items purchased during final sale events, and digital products.

How to Request a Refund

To initiate a refund, contact our support team at support@breeze.com with your order number and reason for return. Our team will provide you with return shipping instructions within 24-48 hours.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival. Once we receive and inspect your return, refunds will be processed within 7-10 business days.

Refund Processing

Refunds are issued to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your financial institution.